Airhost offers a number of services for people who are doing the host in Airbnb. Service list is posted on this page. In addition, we also welcome direct inquiries.
In the current Airhost, we are English, Chinese, Japanese language support. Or it received an inquiry from the guest in the other language, if there is a need to take a third party and communication, will endeavor to translate the information by utilizing such Airhost in Google translation. However, a complete translation, please understand that it is not possible to be able to guarantee. If the service available bidder is desired, it is corresponding to transfer the inquiry other than English directly.
No. However, members of Airhost is in a good relationship and a founding member of the Airbnb and Airbnb, you have also met on a regular basis. It should be noted that the use of Airhost is applicable to full compliance with the terms and conditions of the Airbnb, it does not violate the Terms.
Airhost offers most of the services on the web. Therefore, you can use the location of the property to be provided to the Airbnb anywhere. Only, for the cleaning service is currently in Tokyo, Kyoto, have been deployed in three cities of Osaka. If you are using the service outside of this three cities, or asked to support yourself and use our cleaning management system, or, here to help you find the cleaning partners.
Of course, it is possible. Changing the e-mail address does not affect access to the account. Change, provide your desired service, it is intended to manage. There is a service after the start of full access rights to your own account, you will receive notification from the Airbnb also in the same way as up to now. For e-mail address of the change, more details, please see this article.
Yes, it is. Airhost of customer support, has done enough in most circumstances the training to communicate with the name of the account owner. For the case and confirmation is required request there is a question, you confirm directly available bidder.
Airhost create a guest review on behalf of the available bidder, it is submitted to the service. If you wish, you can use bidder along this guide of the procedure is to create your own. Answers to guest reviews is not mandatory. However, and negative reviews, you may receive a private feedback that needs to be some improvement. In that case, Airhost will determine the answer content in consultation with the available bidder.
Airhost will fully cooperate in the offer of submission and billing of the format required by the application. It will want to ask First of all the necessary information and photos of the submission and to use bidder.
Yes, you can. In Airhost, until the additional listing from the account creation of Airbnb, it supports a variety of steps. If you have any questions, please feel free to contact us.
For the form of a property owner, Airhost will be operated in the range prescribed by the Terms and Conditions of Airbnb. In this page, Airbnb can be registered by anyone, will not allow me any type of real estate. Therefore, for the use of Airbnb it will also apply to rent. However, to confirm the contents of the rental agreement, if possible, you say that it is desirable to be overlaid to confirm to the owner that it is possible to guest acceptance of Airbnb.
Sorry, but the provision of services in the irregular we do not do. After your use registration, we ask you to one-year contract. This is Airhost is in order to provide a stable and continuous management service, thank you for your note.
Airhost the order to carry out the support from a remote location, or delivery of the direct key, it does not do the check-in procedure. In addition, because not a few guest to arrive in the middle of the night, it is not easy to do to meet the delivery of key direct every time. In Airhost, will be asked to provide a key for the guest to the mailbox and the key box, guest itself recommends that you do to receive.
Okay. Mailbox, safe, smart lock, personal identification number system, such as a doorman method, also we will correspond in any form of key management method. In Airhost, according to the management system of available bidder, it makes sufficient explanation to the brochure of the guest for about the availability of the key.
Currently, the cleaning service in Tokyo, Kyoto, we are in the three cities of Osaka. If you are using the service outside of this three cities, or asked to support yourself and use our cleaning management system, or, here to help you find the cleaning partners.
Okay. If cleaning suppliers of specified, done on behalf of the available bidder the reservations and arrange cleaning in Airhost. Also welcome already the case to be used to continue the cleaning of skill in the art in use.
Okay. Airhost to manage, will be charged 18% of the final amount of each reservation that was accepted from Airbnb. Reserved available bidder in Airhost enters, we charge a fee only if it receives the lowest price.
Okay. Airhost registers to use bidder Airhost, also will be charged a 18% fee for the reservation that contains already at the time of the commission of the management.
No. 18% of the fee does not include costs associated with cleaning. When you use cleaning service, Airhost will send a monthly bill based on the amount of money have agreed in advance.