If you use Airbnb, Agoda, and any other vacation rental service channels, you might have been checking messages for each channel separately, but now you no longer need to do that! Everything is centralized in one place with AirHost Vacation Rental Software that managing listings become more efficient and easy!
When you run vacation rentals, you can predict that there are often similar or same questions asked by customers over and over. For these FAQs, AirHost Vacation Rental Software provides “ticket templates” so that you can save time to reply these FAQs and be more effective and efficient responding to customers. By using AirHost Vacation Rental Software, you can pick and choose templates of your choice from the templates page to easily design for your listing page. With this, now you can put time in other areas that require your attention!
As a host, when a potential guest inquires about a specific date of your listing on Airbnb, you have to pre-approve if the listing is available or not on those dates before you can confirm. If you use AirHost Vacation Rental Softwear, we let you pre-approve bookings from our website directly so that you do not need to log-in and out to Airbnb separately. This will for sure resolve your inconvenience, cut unnecessary time being spent logging in and out each time.
When you work with other colleagues to manage an account together, the locking feature will help avoiding multiple people relying on the same problem ticket/guest inquiry. This will obviously help the customers from confusion, but also allow your team to be efficient and productive in customer support.
When running multiple listings, you are likely be receiving countless messages daily. By using AirHost Vacation Rental Software, the star and archive feature will help keeping the ticket inbox organized. This feature acts like how star and archive feature operates in gmail to give special attention with a star feature and organize messages without deleting to put in entire mail folder with archive feature. Thus, a good organization tool like star and archive feature will help you run a successful vacation rental business!